Computer Systems Analyst (ISC) (FRA 14-17)


Vacancy Number: FRA 14-17

Date: January 18, 2017


Position Title Computer Systems Analyst
Location U.S. Consulate General, Frankfurt am Main, Information Systems Center
Open To All Interested candidates / All Sources
Salary and Grade OR

Ordinarily Resident (OR)–   € 50,118  per year starting salaryPosition Grade: FSN-8 (ADP)


Salary and Grade NOR

Not Ordinarily Resident (NOR)– US 39,954 $ per year starting salary (Base Salary Scale)Position Grade: FP-06 or highest previous rate within grade

Note: this position may be Overseas Comparability Pay (OCP) eligible

Final grade/step to be confirmed by Washington


Opening Date January 18, 2017
Closing Date February 1, 2017
Security Requirement U.S. Mission issued medical/non-sensitive security clearance


The U.S. Consulate General in Frankfurt am Main is seeking an individual for the position of Computer Systems Analyst in the Information Systems Center. Filling of the position is subject to availability of funds.



(A copy of the complete position description listing all duties and responsibilities is available upon request. Send your request to with identification of vacancy number.)


The incumbent is a member of the Information System Center (ISC) staff and serves as a Mobile Computing Systems analyst (Henceforth referred to as Analyst) for the Local Area Network (LAN) and Dedicated Internet Network (DIN) at the American Consulate General in Frankfurt. The field of responsibility is applicable to all of Mission Germany’s Unclassified and Sensitive But Unclassified (SBU) LAN sites in Frankfurt, Hamburg, and Düsseldorf. Furthermore, the Analyst provides oversight and operational assistance to the American Consulate General Frankfurt supported posts in Germany when required. S/he is supervised by the Computer Management Specialist; Reviewer is the Information Systems Officer.




Applicants must address each required qualification listed below with specific information supporting each item. Failure to do so may result in determination that the applicant is not qualified.


EDUCATION: Successful completion of and graduation from a two-year formal IT training at a vocational college (or German equivalent) is required. In addition, the following certifications are required: A+, Network+, Microsoft Certified Systems Administrator or Engineer (MCSA or MCSE).


EXPERIENCE: Two years of progressively responsible experience in systems implementation, network administration, Mobile Computing and desktop system support are required.


LANGUAGE: Language Level IV (fluent) Speaking/Reading/Writing in English and German are required.




  • The incumbent must have a good knowledge of computer operating systems, network architecture including servers, routers and hubs, MS Outlook email, Microsoft Exchange, Blackberry Enterprise Manager and backup technologies
  • Knowledge of installing PC and mobile computing hardware components is required
  • Knowledge of installing and troubleshooting mobile applications and other mobile OS system software is required
  • Ability to lift 20kg on a regular basis and 40kg occasionally as a team lift is required
  • Valid German class B driver’s license is required





  • Knowledge of desktop and server operating systems, computer networking, and desktop
  •                Computer hardware is required
  • Good knowledge of iOS and Blackberry OS and the ability to perform standard troubleshooting techniques on these items is required
  • Ability to apply classroom or on the job training information on Department of State corporate applications to daily work is required  The Human Resources Office will conduct standard language assessment tests and may test for other required skills as part of the selection process. Testing is conducted equitably and is administered in the same way to all applicants for the particular recruitment.





  • Hiring Preference Selection Process:When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.



  1. AEFM / USEFM who is a  preference-eligible U.S. Veteran
  2. AEFM / USEFM*
  3. FS on LWOP**


*IMPORTANT:Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process.  Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.



  • Additional Selection Criteria:
  1. The U.S. Mission will consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.
  2. Locally Employed Staff (LE Staff) of the U.S. Mission Germany having served less than 12 months in their current position are not eligible to apply.
  3. Current Locally Employed Staff (LE Staff) with an overall summary rating of ‘Needs Improvement’ or ‘Unsatisfactory’ on their most recent Employee Performance Report are not eligible to apply.
  4. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first ninety (90) calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.
  • How To Apply:Interested applicants for this position must submit their application and pertinent supporting documentation by the closing date using the U.S. Mission’s electronic application process:

Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified.

  1. Universal Application for Employment (UAE), Form DS-174, which is available on the internet for OpenNet users by clicking here: DS-174 OpenNet; or for external users on the internet by clicking here: DS-174 External.
  2. Additional documentation that supports or addresses the requirements listed above (e.g. cover letter, resume / curriculum vitae, reference letters, transcripts, essays, certificates, copies of degrees earned, etc.) should be attached with the application.
  1. Application language is English, i.e. application for employment, CV or resume should be in English. Certificates, awards or degrees in English or German do not need to be translated.
  2. Note that the U.S. Mission does not/not refund travel expenses incurred by the interviewee.

For a complete list of terms such as US citizen Eligible Family Member (USEFM), Eligible Family Member (EFM), Member of Household (MOH), Not Ordinarily Resident (NOR), Ordinarily Resident (OR) and their definitions, see the definitions list on the website


The U.S. Mission in Germany provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.  The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.


The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliations. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.



Approved: ISC: LGFleitz

Cleared: EKaleta

Drafted: HR: HGralka