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Emergency Contacts

For life or death emergencies, dial 112 for immediate medical assistance.

In the case of an emergency involving a U.S. citizen in Germany, please call the embassy or consulate nearest you. Someone will respond to your call 24 hours a day.
German US citizens districts

  • Berlin consular district (encompassing Berlin, Brandenburg, Bremen, Hamburg, Lower Saxony, Mecklenburg-Vorpommern, Saxony, Saxony-Anhalt, Schleswig-Holstein, Thuringia)
    Dial 030 8305 0 from within Germany
    or 01149 30 8305 0 for calls originating from the United States
  • Frankfurt consular district (encompassing Baden-Württemberg, Hesse, North Rhine-Westphalia, Rhineland-Palatinate, Saarland)
    Dial 069 7535 0 from within Germany
    or 01149 69 7535 0 for calls originating from the United States
  • Munich consular district (encompassing Bavaria)
    Dial 089 2888 0 from within Germany
    or 011 49 89 2888 0 for calls originating from the United States

If you are deaf or hard of hearing, additional accessibility options are available here.

Routine services such as passport renewals, reports of birth abroad, and notarials are not considered emergencies and are processed during regular business hours.

U.S. Embassy Berlin

Consular Services

Clayallee 170
14195 Berlin
Federal Republic of Germany
Phone +49-30-8305-0

U.S. Citizen Services

Visas

  • For general visa questions and information on how to apply, please contact our ustraveldocs.com/.
  • For inquiries about a specific case that we are processing, you may contact our Visa Unit through the visa navigator (Google Forms).

U.S. Consulate General Düsseldorf

U.S. Consulate General Düsseldorf

Willi-Becker-Allee 10
40227 Düsseldorf
Federal Republic of Germany
Tel.: +49-30-8305-0

  • U.S. Citizen ServicesContact the American Citizens Services Unit through the ACS navigator (Google Forms).
    Frankfurt’s Citizens Services Unit is closed on American and German holidays.
  • Visas
    For general visa questions and information on how to apply, please contact our ustraveldocs.com/.
    For inquiries about a specific case that we are processing, you may contact our Frankfurt Visa Unit through the visa navigator (Google Forms).

U.S. Consulate General Frankfurt

Gießener Str. 30
60435 Frankfurt am Main
Federal Republic of Germany
Phone: (069) 7535-0

  • U.S. Citizen Services
    Contact the American Citizens Services Unit through the ACS navigator (Google Forms).
    We are closed on American and German holidays.Social Security Administration:
    Contact the Federal Benefits Unit.
  • Visas (both immigrant and nonimmigrant):
    For general visa questions and information on how to apply, contact ustraveldocs.com/.
    For inquiries about a specific case that we are processing, contact our Visa Unit through the visa navigator (Google Forms).

U.S. Consulate General Hamburg

Kehrwieder 8
20457 Hamburg
Federal Republic of Germany
Phone (040) 411 71 100 (no visa information)

  • U.S. Citizen Services
    Contact the American Citizens Services Unit through the ACS navigator (Google Forms).
    Berlin’s Citizens Services Unit is closed on American and German holidays and the last Wednesday of every month.
  • Visas
    For general visa questions and information on how to apply, please contact our ustraveldocs.com/.
    For inquiries about a specific case that we are processing, you may contact our Berlin Visa Unit through the visa navigator (Google Forms).

U.S. Consulate General Leipzig

Consulate General of the United States Leipzig
Wilhelm-Seyfferth-Straße 4
04107 Leipzig
Federal Republic of Germany
Tel: +49-30-8305-0

  • U.S. Citizen Services
    Contact the American Citizens Services Unit through the ACS navigator (Google Forms).
    Berlin’s Citizens Services Unit is closed on American and German holidays and the last Wednesday of every month.
  • Visas
    For general visa questions and information on how to apply, please contact our ustraveldocs.com/.
    For inquiries about a specific case that we are processing, you may contact our Berlin Visa Unit through the visa navigator (Google Forms).

U.S. Consulate General Munich

Königinstraße 5
80539 München
Federal Republic of Germany
Tel.: +49-89-2888-0

  • U.S. Citizen Services
    Contact our U.S. Citizen Services Unit through the ACS navigator (Google Forms).
    The Consulate is closed on all American, German, and Bavarian holidays.
  • Visas
    The visitor entrance for visa applicants and U.S. citizen services is located on the side facing Von-der-Tann Strasse.
    For general visa questions and information about how to apply, contact ustraveldocs.com/.
    For inquiries about a specific case that we are processing, contact our Visa Unit through the visa navigator (Google Forms).