If you are dealing with an emergency situation (hospitalization, arrest, death, children’s issues, etc.) involving a U.S. citizen in the states of Berlin, Brandenburg, Bremen, Hamburg, Lower Saxony, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt, Schleswig-Holstein or Thuringia please call (030) 8305 0 from within Germany or 01149-30-8305-0 from the United States.  Someone will respond to your call 24 hours a day.

Read more about the following topics:

•  International Parental Child Abduction
• Arrest of a U.S. Citizen
• Death of a U.S. Citizen
• Victims of Crime
• Emergency Financial Assistance

NOTE:  Lost, stolen, or expired passports can only be replaced during normal business hours, and do not constitute after hours emergencies.

Please go to our passport page for more information how to apply for a book and/or a card.

Passport services are available by appointment only.  Please click HERE to schedule an appointment. When you come to your appointment, please ensure that you have all the necessary documents. Our office requires you submit passport applications that have a unique 2-D Barcode that is generated using the passport form filler found HERE.  In person passport services may be paid for using cash in U.S. Dollars or Euros, or with credit card. No EC cards are accepted.

Emergency Passport Appointments: Email ACSBerlin@state.gov after a regular appointment has been scheduled.

Please note: Mail-in adult passport renewal applications are not accepted by the Consular Section in Berlin; please mail them to the U.S. Consulate General in Frankfurt.  For information on mail-in passport renewal services, please click HERE.

DoD ID Card Holders: All Services are arranged by your Military Passport Agent. For information please click HERE.

Consular Report of Birth Abroad (under age 18) – by appointment only

For faster service, we encourage you to submit an electronic application. To qualify, your child must have been born in GERMANY. For detailed information please click HERE. 

Claims to U.S. Citizenship (over age 18) – by appointment only

If you believe you have a claim to U.S. citizenship through one or both parents, and are over the age of 18, please click HERE for further information.

If you wish to renounce your U.S. citizenship, click HERE to read more about the process and how to request an appointment.  Within Germany, appointments for renunciation of U.S. citizenship are only available at the U.S. Consulate General in Frankfurt.

This service is available to both U.S. and foreign citizens.

Information on notarial services provided and appointment scheduling is available HERE. 

Note: Consular employees cannot function as witnesses; please bring any required witnesses to your appointment. Please indicate the names of the witnesses you will bring when making your appointment. 

For absentee voting information for U.S. citizens abroad, please click HERE.

Please note:  All Social Security Administration beneficiaries and applicants living in Germany must direct all questions regarding Social Security to the SSA Federal Benefits Unit (FBU) at the U.S. Consulate General in Frankfurt.  The most efficient method of reaching the FBU in Frankfurt is by using one of the Online Contact Forms. More information can be found on the SSA Federal Benefits Unit website.