Mission Statement

VISION: To represent in an outstanding manner the interests of the American government, citizens, companies, and institutions.

MISSION: We want to be recognized in Germany as an active and respected link to the United States, in America as effectively promoting U.S. interests, and in the U.S. Government as one of the best-managed posts worldwide.

GOALS: We will undertake activities, which because of our location and expertise, further overall U.S. foreign policy objectives. These activities include reporting, meeting with key figures, holding conferences, arranging contacts/visitor programs, or providing information to key policy makers;

In promoting U.S. business interests and U.S. exports, we will take a leadership role through programs, conferences, networking opportunities, and provide information with the objective of enabling U.S. companies to find new – and expand existing – markets in those regions and areas of expertise for which the Consulate is responsible;

In promoting German-American ties, we will identify political, economic, and cultural elites and provide them with timely, accurate, and balanced information on U.S. policy, society, and institutions. We will also serve as a catalyst to encourage support for exchange and cultural programs in the Hamburg consular district, to strengthen existing institutions – and establish new ones as necessary – to promote German-American relations;

In providing passport, notarial, and U.S. citizen services, we will provide customer-friendly service that combines flexibility in dealing with the peculiarities of each case with a thorough grounding in Consular law and regulations; Our Administrative support activities will equip the consulate as a whole to achieve its Mission;

Our effectiveness depends on our employees and we will invest in their future through continued training and cultivation of a workplace that employees find interesting and personally rewarding.