Health Alert: U.S. Embassy and Consulates in Germany, April 30, 2020

Health Alert: U.S. Embassy and Consulates in Germany, April 30, 2020

Location: Germany

Event: Message to U.S. citizens regarding COVID-19

Please share this message with other U.S. citizens currently in Germany.

The COVID-19 economic impact payment program is administered by the Internal Revenue Service (IRS). Information is available on the IRS website regarding who is eligible and how to receive the economic impact payment regardless of whether you filed a tax return. All inquiries must be directed to the IRS. For more information about the program, please visit the IRS website.

Meanwhile, all U.S. citizens abroad should remain vigilant against online extortion scams. The Federal Bureau of Investigation’s (FBI) Internet Crime Complaint Center (IC3) has seen an increase in reports of online extortion scams during the current “stay-at-home” orders due to the COVID-19 crisis. Because large swaths of the population are staying at home and likely using the computer more than usual, scammers may use this opportunity to find new victims and pressure them into sending money. Be sure that you go to the official IRS website for information regarding the COVID-19 economic payment program and any communication you have with the IRS comes from an official “.gov” email address.


  • Do not open e-mails or attachments from unknown individuals.
  • Monitor your bank account statements regularly, and your credit report at least once a year for any unusual activity.
  • Do not communicate with unsolicited e-mail senders.
  • Do not store sensitive or embarrassing photos or information online or on your mobile devices.
  • Use strong passwords and do not use the same password for multiple websites.
  • Never provide personal information of any sort via e-mail. Be aware that many e-mails requesting your personal information appear to be legitimate.
  • Ensure security settings for social media accounts are activated and set at the highest level of protection.
  • Verify the web address of legitimate websites and manually type the address into your browser

If you believe you have been a victim of a scam, you can file a complaint with the FBI IC3 unit online.

The U.S. Embassy in Berlin and consulates in Germany have suspended all routine appointments for passports, Consular Reports of Birth Abroad, and notarial services. If you need an emergency passport for immediate international travel or for reasons relating to immigration, please contact the embassy or consulate nearest you and request an emergency passport appointment.

Visit our website for the latest information about COVID-19.


U.S. Embassy Berlin
+49-30-8305-0 (business hours)
+49-30-8305-0 (after hours)

U.S. Consulate General Frankfurt
+49-69-7535-0 (business hours)
+49-69-7535-0 (after hours)

U.S. Consulate General Munich
+49-89-2888-580 (business hours)
+49-89-2888-0 (after hours)

State Department – Consular Affairs 888-407-4747 or +1 202-501-4444

Country Information – Germany

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