Improvements to Safety and Security Information

U.S. Embassy Berlin, Germany

Improvements to Safety and Security Information

January 9, 2018

 

A Message to U.S. Citizens from Chargé d’Affaires ad interim Kent Logsdon

 

You spoke and we listened!  Beginning January 10, the State Department is changing the way it communicates with you by making it easier to access clear, timely, and reliable safety and security information about Germany and every other country in the world.  We invite all U.S. citizens residing or traveling in Germany to become familiar with these new, easy-to-use messaging tools.

Travel Advisories will replace Travel Warnings and Travel Alerts.  Every country will have a Travel Advisory, which will provide one of four standard levels of advice.  The Travel Advisory will give a brief explanation for the level and include clear actions U.S. citizens should take.

Alerts will replace Security Messages and Emergency Messages.  Alerts follow an easy-to-understand format with clear actions U.S. citizens should take.

U.S. citizens who have signed up to receive updates via the Smart Traveler Enrollment Program (STEP.state.gov) will automatically receive the Germany Travel Advisory and Alerts via email in the weeks following the January 10 launch.  They will continue to receive other messages as usual, including announcements related to voting, town halls, and administrative issues.

For more information about improvements to our safety and security information, to sign-up to receive a notification on launch date, or to see advisories and alerts as they are posted, visit http://travel.state.gov/travelsafely. You can also follow us on Facebook and Twitter.

The American Citizens Services Unit for the U.S. Embassy Berlin is located at Clayallee 170, 14195 Berlin, and is open by appointment only Monday through Friday from 8:30 a.m. to 5:00 p.m.  The telephone number for routine calls is answered 2-4 p.m. Monday-Friday +49-69-7535-0; email: acsberlin@state.gov.  If you are a U.S. citizen in need of urgent assistance outside of business hours, the after-hours emergency number for the U.S. Embassy Berlin is +49-30-8305-0.

The U.S. Consulate General in Frankfurt is located at Giessener Strasse 30, 60435 Frankfurt am Main. The telephone number is +49-69-7535-0 (routine calls, 2-4 p.m. Monday-Friday); e-mail: GermanyACS@state.gov.  If you are a U.S. citizen in need of urgent assistance outside of normal business hours, the emergency number for the U.S. Consulate General in Frankfurt is +49-69-7535-0.

The U.S. Consulate General in Munich is located at Koeniginstrasse 5 and is open Monday through Friday from 8:00 am to 5:00 pm.  The telephone number is +49-89-2888-580 during office hours; e-mail:  ConsMunich@state.gov.  If you are a U.S. citizen in need of urgent assistance after-hours, the emergency number for the U.S. Consulate General in Munich is +49-89-2888-0.