This message is to inform United States citizens residing in or traveling to Germany that the ongoing refugee situation in the region may cause disruptions at some border crossings and on land transportation networks. Official checkpoints may be set up on normally open border crossings with other countries, borders may be temporarily closed, or road and rail travel may be halted with little or no warning. This may cause delays and inconvenience for travelers entering or leaving Germany via bus, car or train. The U.S. Embassy recommends that U.S. citizens monitor local news for travel updates and be prepared to arrange alternate routes and modes of transport as needed.
We strongly recommend that U.S. citizens traveling to or residing in Germany enroll in the Department of State’s Smart Traveler Enrollment Program (STEP). STEP enrollment gives you the latest security updates and makes it easier for the U.S. Mission to Germany to contact you in an emergency. If you don’t have Internet access, enroll directly with the U.S. Embassy or either of the U.S. Consulates in Frankfurt and Munich.
Regularly monitor the State Department’s website, where you can find current Travel Warnings, Travel Alerts, and the Worldwide Caution. Read the Country Specific Information for Germany. For additional information, refer to the “Traveler’s Checklist” on the State Department’s website.
Contact the U.S. Embassy for up-to-date information on travel restrictions. You can also call 1-888-407-4747 toll-free in the United States and Canada or +1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). Follow us on Twitter and Facebook.
The American Citizen Services Unit for the U.S. Embassy Berlin is located at Clayallee 170, 14191 Berlin, and is open Monday through Friday from 8:30 a.m. to 5:00 p.m., tel. +49-30-8305-0, email: firstname.lastname@example.org. If you are a U.S. citizen in need of urgent assistance outside of business hours, the after-hours emergency number for the U.S. Embassy Berlin is +49-30-8305-0.
The U.S. Consulate General in Frankfurt is located at Giessener Strasse 30, 60435 Frankfurt am Main. The telephone number is +49-69-7535-0 (routine calls, 2-4 p.m. Monday-Friday); e-mail: GermanyACS@state.gov. If you are a U.S. citizen in need of urgent assistance outside of normal business hours, the emergency number for the U.S. Consulate General in Frankfurt is +49-69-7535-0.
The U.S. Consulate General in Munich is located at Koeniginstrasse 5 and is open Monday through Friday from 8:00 am to 5:00 pm. The telephone number is +49-89-2888-580 during office hours; e-mail: ConsMunich@state.gov. If you are a U.S. citizen in need of urgent assistance after-hours, the emergency number for the U.S. Consulate General in Munich is +49-89-2888-0.