What is eCRBA?
eCRBA is the Department of State’s new online application for a Consular Report of Birth Abroad (CRBA). eCRBA does not require any new information or processes – applicants enter the same information in eCRBA as in the paper application. This new application method, however, will allow you to enter your data, upload required documents, pay the fees and schedule your appointment all online. Additionally, you will be able to check the status of your application online.
How will eCRBA affect me?
Submitting your application electronically is more efficient than paper processing. It saves time by allowing you to upload your documents, pay your fees, and schedule your appointment all in one convenient online location. Further, it is more transparent as you will be able to check the status of your application at any time.
Is eCRBA secure?
Yes. Security is an important priority for all services provided by the Department of State. Electronic processing is very secure and has been developed with stringent security considerations built into each design and development step. Only authorized users will be able to access the online CRBA application and supporting documents.
Who is eligible to use eCRBA?
You can use eCRBA if you meet the following criteria:
- The child born abroad must be under the age of 18 at the time of the application.
- At least one of the child’s parents must have been a U.S. citizen or U.S. non-citizen national at the time of the child’s birth.
- The biological parents of the child, the child’s legal guardian, or the child him/herself, are/is completing the application. No third-party applicants or facilitators can use eCRBA.
- Applicant can pay online via the U.S. Government’s official payment site, pay.gov, using a credit card or a U.S. bank account.
- Assisted Reproductive Technology (ART) was not used
Can I still apply for CRBA with a paper application, if I prefer?
Yes, you will still be able to complete a paper application (DS-2029).
How does eCRBA work?
You will start by opening a MyTravelGov account. Once you have an account, you can create an eCRBA application, which will guide you step by step through the process of applying online, including uploading supporting documents to ensure that the application is complete. Once the application is complete, you need to pay the eCRBA fee online. Once the payment is complete, you will be prompted to schedule an in-person interview at either the U.S. Consulate General in Frankfurt or your passport office at your military base. You must bring the child and the originals of all supporting documents to the in-person interview, where a consular officer or passport agent will interview you to verify the information provided, review the original documents, and decide whether to approve the application.
What is a “MyTravelGov” account?
A “MyTravelGov” account is an online service that applicants can use to request consular services. You must register for such an account to use the eCRBA application.
What documents do I need to apply for eCRBA?
The eCRBA application will guide you through the process and will help you understand which documents to provide, as well as what type of documents are acceptable. You must provide supporting documents to show:
- Child’s German birth certificate called Geburtenregister
- Evidence of biological relationship between the child and parents
- Evidence of Parents’ citizenship and Identity. Your current passport is the preferred form of proof. A U.S. birth certificate or naturalization certificate is also acceptable, but in this case, you must also present government-issued photo ID.
- Evidence of parents’ marriages and/or termination. We require divorce decrees, annulments, or death certificates showing that the marriages have ended, legally speaking. If your document is in a language other than English or German, a certified translation must be provided.
- Evidence of legal relationship and financial support (only in certain cases) If the parents are not married or if the unmarried U.S. citizen father is not present on the day of the application, we need a notarized affidavit of parentage, physical presence, and financial support from the father. Please fill out the DS-5507 Affidavit of Parentage and Physical Presence (pdf).
- For unmarried U.S. citizen fathers, we require a legal statement recognizing paternity (“Vaterschaftsanerkennung”) and a legal statement regarding custody(“Sorgerechterklärung”)
- Evidence of residence and physical presence in the United States, its outlying territories, or qualifying U.S. government service overseas prior to the child’s birth. Examples of acceptable primary evidence of physical presence include, but are not limited to: Original school transcripts, records of military service showing nature of discharge (if any), and employment records.
You can scan, save, and upload documents in each section of the eCRBA application. You must bring the originals to the in-person interview where a consular officer will verify all original documents.
How do I upload photos and attached documents in eCRBA?
Throughout the eCRBA application, there are several places where you can provide documents by uploading a file from your computer. The maximum allowable file size is 10MB. You can click “attach a file” or “add” to bring up a document upload pop-up and then click the “select a file” button to choose the file you wish to upload.
What system requirements must my computer meet to use eCRBA?
You will need access to the internet and the ability to scan, save, and upload documents in the eCRBA application. eCRBA also works through a mobile phone or a tablet, using your device’s camera to create images of documents to upload.
What if I don’t have a computer or internet connection at home?
If you don’t have a computer or internet connection at home, a local library, university, or internet café may provide computers and internet for a small fee. Local charities or religious organizations may also have computers to use for the application process.
What are my payment options?
eCRBA requires payment using the U.S. government’s official payment site “pay.gov”, which accepts payments in U.S. dollars from a credit card (MasterCard, Visa, American Express, Discover) or U.S. bank account.
How secure is the payment option?
The payment system is secure. The payment occurs through “pay.gov”, an online payment system used by many U.S. government agencies.
What if I do not have a U.S. bank account or credit card?
What if I have a problem making my online payment?
If you cannot complete the online payment, then you must complete a paper application, schedule an appointment, and submit the required documents along with your payment in person at the U.S. Consulate General in Frankfurt, Germany.
How do I know if my eCRBA has been received?
After successfully submitting an eCRBA application and payment, you will see a confirmation screen. You will also receive a follow-up email, confirming receipt of your application. If you should not receive a follow-up email, please check your junk inbox.
How do I make changes to my eCRBA information once it has been submitted?
You won’t be able to access your application online after it is submitted. If you need to make subsequent changes, you must contact the U.S. Consulate General in Frankfurt, Germany for help. You may only email us at: FrankfurtPassports@state.gov . You can also let consular staff know of changes during your interview.
How do I schedule an appointment online if I am a civilian in Germany?
After completing the online application and making a payment online, you will be directed to the website to schedule an appointment. Please allow 5 – 6 business days between payment submission and CRBA interview appointment time. This provides time for your payment to be processed.. If you cannot find an appointment online but have used the online CRBA feature, you may email us at FrankfurtPassports@state.gov and request a faster appointment.
How do I schedule an appointment online if I am affiliated with DoD in Germany?
After completing the online application and making a payment online. When completing the online application, please provide your email address and the one from your passport acceptance agent on base. Once the consulate in Frankfurt receives your CRBA payment and documents, we will forward your application via PDF to your passport agent on base. Your Passport Acceptance Agent will email or call to make an appointment for parent’s and child to appear in person to take the oath, accept all original documents, and apply for your child’s tourist and/or no-fee passport. See this link to the contact information of all passport agents.
SPANGDAHLEM – email@example.com ; DSN: 314 452-4448 ; COMM: 06565-61-4448
GEILENKIRCHEN – 470ABS.CSS@us.af.mil ; Comm: 02451 63 7234; DSN 314-458-6070
KAISERSLAUTERN – Usarmy.firstname.lastname@example.org
Can I make one appointment for my child’s passport and CRBA?
Yes, you can schedule one appointment for a passport and CRBA.
How can I cancel or reschedule my appointment?
If you schedule your appointment online, you will receive a confirmation that includes instructions on how to cancel or reschedule your appointment online. You may also contact the U.S. Consulate General in Frankfurt, Germany in order to cancel or reschedule. You may email us only at: FrankfurtPassports@state.gov .
Can I apply for a Social Security number and passport through my eCRBA application?
No. Applicants cannot apply for a passport or a Social Security number through the eCRBA application at this time. To apply for your child’s Social Security number, please contact the Federal Benefits Unit in Frankfurt by visiting their website or emailing them directly to FBU.Frankfurt@ssa.gov to schedule an appointment. At the time of your eCRBA appointment, you may submit a DS-11 passport application and pay the applicable fees.