How to receive a DHL waybill label for return of your documents/passport
DHL Online Frankierung – Expressversand
- Use Google Chrome.
- Access https://www.dhl.de/de/privatkunden/pakete-versenden/online-frankieren.html?type=ShipmentEditorProductSelection (de / Click on Expressversand)
The website is available in German only.
- Type in your postal area code and city of residence (Postleitzahl und Wohnort).
- Choose the weight: 2 passports 0,5 kg, more than two choose 2 kg.
- Enter content (Sendungsinhalt), for example “Dokumente”
Continue with weiter zur Adressseingabe
- Enter your name, address and email. You are the Empfänger
- Enter Absender as U.S. Consulate General, Passport Section, Giessener Str. 30, 60435 Frankfurt
IMPORTANT: Do not enter the U.S. Consulate Email for Absender. Use your own email address.
Do not enter a date for Abholung buchbar.
Choose a payment method. After payment has been processed, the DHL waybill label will be sent to your email account. Print out the sticker and glue it to an envelope large and sturdy enough to hold a U.S. passport.