Visa Assistant (CON) (M 6-17)

For Public Dissemination

Vacancy Number: M 6-17

Date: January 11, 2017


Position Title Visa Assistant
Location American Consulate General, Munich, Consular Section
Open To Current Employees of the Mission
Salary and Grade OR

Ordinarily Resident (OR)

–   €41,703 per year starting salary

Position Grade: FSN-7


Salary and Grade NOR

Not Ordinarily Resident (NOR)

– US $35,718 per year starting salary (Base Salary Scale)

Position Grade: FP-7, step 1 or highest previous rate within grade

Note: this position may be Overseas Comparability Pay (OCP) eligible

Final grade/step to be confirmed by Washington


Work Hours Full-time, 40 hrs./week
Opening Date January 11, 2017
Closing Date January 16, 2017
Security Requirement Candidate must be able to obtain and hold a non-sensitive security clearance




The American Consulate General in Munich is seeking an individual for the position of Visa Assistant in the Consular section. Filling of the position is subject to availability of funds.




(A copy of the complete position description listing all duties and responsibilities is available upon request. Send your request to with identification of vacancy number.)


The incumbent is a visa assistant in the Munich Nonimmigrant Visa (NIV) Unit, under the direct supervision of the Supervisory Visa Assistant. S/he provides the full-range of support functions related to the acceptance, processing, review and issuance of visas at a post with a high demand for such services and with a large third country applicant pool. The job holder also participates in consular outreach activities.




All applicants must address each selection criterion detailed below with specific information supporting each item.


EDUCATION: Successful completion of secondary school (Germany: Realschule, USA: American High School Diploma or GED, for all other: 10 years of schooling) is required.


EXPERIENCE: Two years of experience in a customer service oriented work environment in which the application of regulatory materials is required.


LANGUAGE: English Level IV (fluent) and German Level IV (fluent) language skills are required. (speak/write and read)



  • Possess tact, sensitivity and a solid sense of the public relations component of the position is required.
  • Excellent written and oral communication skills in German and English are required.
  • Level II Typing (40wpm) is required.
  • Advanced working knowledge of both the Microsoft Office Suite and the Non-immigrant Visa (NIV) system. 



  • Professional knowledge of the regulations, laws, and procedures relating to the entire range of nonimmigrant visa services, to include the Chapter 9 of the Foreign Affairs Manual, the Immigration and Nationality Act and State Department Policy is required.

The Human Resources Office will conduct standard language assessment tests and may test for other required skills as part of the selection process. Testing is conducted equitably and is administered in the same way to all applicants for the particular recruitment.




  • Hiring Preference Selection Process:When qualified, applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.




  1. AEFM / USEFM who is a  preference-eligible U.S. Veteran
  2. AEFM / USEFM*
  3. FS on LWOP**


*IMPORTANT:Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of the most recent Member Copy Four (4) of the DD-214, Certificate of Release or Discharge from Active Duty, and, if applicable, a letter from the U.S. Department of Veterans Affairs. If claiming conditional eligibility for U.S. Veterans’ preference, applicants must submit proof of conditional eligibility. If the written documentation confirming eligibility is not received in the HR office by the closing date of the vacancy announcement, the U.S. Veterans’ preference will not be considered in the application process.  Mission HR’s decision on eligibility for U.S. Veterans’ preference after reviewing all required documentation is final.

** This level of preference applies to all Foreign Service employees on LWOP.



  • Additional Selection Criteria:
  1. The U.S. Mission will consider the following when determining successful candidacy: nepotism, conflicts of interest, budget, and residency status.
  2. Locally Employed Staff (LE Staff) of the U.S. Mission Germany having served less than 12 months in their current position are not eligible to apply.
  3. Current Locally Employed Staff (LE Staff) with an overall summary rating of ‘Needs Improvement’ or ‘Unsatisfactory’ on their most recent Employee Performance Report are not eligible to apply.
  4. Current NOR employees hired on a Family Member Appointment (FMA) or a Personal Service Agreement (PSA) are not eligible to apply within the first ninety (90) calendar days of their employment, unless they have a When Actually Employed (WAE) work schedule.
  • How To Apply:Interested applicants for this position must submit their application and pertinent supporting documentation by the closing date using the U.S. Mission’s electronic application process:

Applicants must submit the following documents to be considered. Failure to do so may result in a determination that the applicant is not qualified.

  1. Universal Application for Employment (UAE), Form DS-174, which is available on the internet for OpenNet users by clicking here: DS-174 OpenNet; or for external users on the internet by clicking here: DS-174 External.
  2. Additional documentation that supports or addresses the requirements listed above (e.g. cover letter, resume / curriculum vitae, reference letters, transcripts, essays, certificates, copies of degrees earned, etc.) should be attached with the application.
  1. Application language is English, i.e. application for employment, CV or resume should be in English. Certificates, awards or degrees in English or German do not need to be translated.
  2. Note that the U.S. Mission does not/not refund travel expenses incurred by the interviewee.

For a complete list of terms such as US citizen Eligible Family Member (USEFM), Eligible Family Member (EFM), Member of Household (MOH), Not Ordinarily Resident (NOR), Ordinarily Resident (OR) and their definitions, see the definitions list on the website


The U.S. Mission in Germany provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.  The Department of State also strives to achieve equal employment opportunity in all personnel operations through continuing diversity enhancement programs.


The EEO complaint procedure is not available to individuals who believe they have been denied equal opportunity based upon marital status or political affiliations. Individuals with such complaints should avail themselves of the appropriate grievance procedures, remedies for prohibited personnel practices, and/or courts for relief.



Approved: MGT/HR: EKaleta

Cleared: MGT/CONS: JKoen

Drafted: MGT/HR: HGralka